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FREQUENTLY ASKED QUESTIONS

FAQs

Challenge Logistics

If and when you need additional materials, they should be relatively simple things you’re likely to have on hand (ex: markers or toilet paper). If more obscure items are required for a challenge, we will send them to you in advance, and if it’s something you usually have on hand – but for some reason ran out or can’t find – IMPROVISE!  Nothing in alley-oop is set in stone. If you don’t have something like a basketball or blank paper handy – feel free to be creative and change it up with a soccer ball or a cardboard box. You get the idea. If you really have no clue what to do, give us a shout via email or telephone and we’re happy to help out.

Unfinished challenges disappear at month’s end, to be replaced by some new ones.  But don’t worry – if you didn’t get around to doing one you had your eye on, we’re working on a way to get individual challenges on an ala carte basis.  Coming soon!

Obviously the real gratification comes from simply completing the challenges together, but . . . we think points are fun, too! Points will ultimately lead to free gifts from both alley-oop and our partner companies: sometimes a fun surprise tied to that month’s theme, other times a special memento from one of your challenge submissions – we’ll surprise you!  And every time any Duo reaches a certain number of points, a Dad & Daughter team that might not otherwise be able to afford to participate in alley-oop will be gifted a subscription for free!

Ages, Siblings and Friends

We recommend alley-oop for children ages 6-11 right now (5-18, coming soon!) but all kids are different, so ultimately each Duo can decide for themselves if alley-oop is a good fit.

Absolutely, we love siblings! Each team is a Dad-Daughter pair, but Dads (and Daughters) can each have more than one team. Therefore, a Dad can play with 2+ daughters and a Daughter can play on separate teams with multiple Dads, Step-Dads, etc.

Sometimes yes, sometimes no. In some cases, the challenges will be the same – but we promise you, repeating the same challenge with a different player usually yields surprisingly different results! We actually find it makes each daughter’s personality really stand out.  In other instances, however, the challenges might be similar but have different nuances appropriate for each Daughter’s specific age and/or affiliation.

Good question. The answer is . . . it depends. If your daughter’s friend is about the same age as your daughter – and she and her dad signed up in the same month you did – then yes. If you both signed up through a particular affiliation (like a school or soccer organization, for example) – then yes. If not (to either situation) – then it depends on each team’s date of signup, age of Daughters, sometimes even location.

Tech Stuff

Alley-oop works best on the iPhone 6, 6s, 7, 7plus, 8, 8plus, X, Xs, and Xmax. Android and iPad capabilities coming soon.

Yes and No. This is not a standard app or game you are playing while staring at your phone (like Pacman or Candy Crush or something like that). Instead, alley-oop uses the mobile device as a tool to help facilitate some of the challenges (like alley-oop treasure hunts, for example). Therefore, some challenges are offline, some are online, and some are a hybrid of the two.

Oh, that’s an easy one! Simply go to the App Store and download – it’s FREE, so come check it out!

Don’t Miss Out

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  • Download the free app and set up your profiles
  • Check out your dashboard and start your first challenge
  • Enjoy your quality time trying something new
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